Privacy Policy

Effective Date: 12/24/2024

1. Introduction

Welcome to Shamrock Property Maintenance, LLC. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, shamrockpropertymaintenancellc.com, and interact with our services, including SMS communications, in compliance with RingCentral’s guidelines and applicable laws.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and any other information you provide.

  • Usage Data: Information about how you use our website, such as IP addresses, browser types, and pages visited.

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services.

  • Respond to your inquiries and requests.

  • Comply with legal obligations.

4. SMS Communications and Opt-In Requirements

By providing your phone number, you agree to receive SMS messages from Shamrock Property Maintenance, LLC. Messages may include account updates and transactional details. By opting in, you agree to the following:

Opt-In Process: To receive SMS messages, you must actively opt-in by:

  • Submitting your phone number through a web form or text opt-in process.

  • Acknowledging that you understand the terms, frequency, and any applicable fees associated with receiving SMS messages.

5. Opt-Out Process

You have the right to opt out of receiving SMS messages at any time. To opt-out:

Opt-out confirmation messages will include our brand name, Shamrock Property Maintenance, LLC, and state that no further messages will be sent.

HELP Messages: If you need assistance, reply "HELP" to any SMS. HELP responses include our brand name, Shamrock Property Maintenance, LLC, support contact email shamrockadmin@shamrockpropertymaintenancellc.com, phone number 800-403-4713, and our Privacy Policy https://www.shamrockpropertymanagementllc.com/privacy-policy

6. Prohibited Content and Campaigns

We do not send SMS messages containing prohibited content or campaigns, including but not limited to:

  • Loan or mortgage advertisements

  • Credit repair or debt relief offers

  • Work-from-home advertisements

  • Political advertisements

  • Alcohol, tobacco, or firearms promotions

Messages must comply with RingCentral’s content guidelines and applicable carrier and regulatory requirements. Violations may result in blocked or suspended messaging services.

7. Automated Messaging

Automated SMS messages may be used only with express and logged consent. Each automated message includes opt-out instructions, and all opt-out requests are promptly processed. Automated messaging is restricted to numbers registered under an approved TCR campaign for automated use.

8. Data Retention and Security

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

9. Your Rights

Depending on your location, you may have rights under applicable data protection laws, including:

  • Accessing the personal information we hold about you.

  • Requesting correction or deletion of your information.

  • Objecting to or restricting certain data processing activities.

To exercise your rights, please contact us at shamrockadmin@shamrockpropertymaintenancellc.com or call 800-403-4713.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal information.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when posted on this page. Please review this policy periodically to stay informed about how we protect your information.

12. SMS Terms of Use

Consent for SMS Communication

Information obtained as part of the SMS consent process will not be shared with third parties.

Types of SMS Communications

If you have consented to receive text messages from Shamrock Property Maintenance, LLC, you may receive texts related to the examples below.

Customers and Guests: Updates regarding your maintenance order, schedule changes, cancellations, and services to be performed. 

Job Applicants: Information about your application status, onboarding materials, or other employment-related updates.

For assistance, text "HELP" or visit our Privacy Policy https://www.shamrockpropertymanagementllc.com/privacy-policy or call us at 800-403-4713

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Shamrock Property Maintenance, LLC
1420 Industrial Park Rd
Paris, TN 38242

Email shamrockadmin@shamrockpropertymaintenancellc.com or go to https://www.shamrockpropertymanagementllc.com/contact for our privacy policy, and https://www.shamrockpropertymanagementllc.com/privacy-policy for our terms of service.
Or call us at 800-403-4713